FAQ

Frequently Asked Questions

About Us

How can I contact you?
Please direct any queries to support@thesignmaker.co.nz or call us on 03 379 2826.
What is your address?
We are based at 26 Moorhouse Avenue, Addington Christchurch
Why choose The Signmaker?
Quality signs - good value - easy ordering

Materials

Are Your Signs Reflective?
No. Our signs are not reflective. We can produce them as reflective but the process is quite a bit more expensive
How can I install my sign?
Typically our customers either screw their sign to a wall/post or fix it in place with double sided tape
What is Aluminium Composite (“ACM”)?
ACM is made from a polyethylene core sandwiched between 2 thin aluminium panels = strong, durable, long lasting material widely used in the signage industry due to its flatness, light weight and weatherproof properties.

Ordering

Can I Open A Credit Account?
No. For our online signage sales we require payment at the time of order. If you are working on a larger signage project that you feel requires special consideration, just drop us a note to discuss.
How Do I Order?
Ordering is easy. Just search for your required sign and add it to your Shopping Cart. Once you have all the signs you need just select Checkout, enter your payment details and we take care of the rest.

Shipping

How long does it take to ship my order?
We hold most signs in stock. If we have your order in stock we will ship it within 1 business day of receiving your order. If we need to manufacture your sign we will normally ship it within 3 business days of receiving your order.