Frequently Asked Questions

Where are you located?

We are located at 26 Moorhouse Avenue, Addington Christchurch (opposite Hagley Park). We are part of Signwise Christchurch

Are your signs suitable for outdoor use?

Yes, our prints are produced using 3M media and then a UV protective overlaminate is applied.
By default we use Aluminium Composite Material (“ACM”) for all our signs. Rigid PVC is commonly used by other manufacturers but the cost savings are not significant and it is far less durable than ACM – if Rigid PVC is specifically required just contact us to arrange a special order.

What is Aluminium Composite (“ACM”) ?

ACM is a widely used signage material – it offers excellent strength to weight characteristics and long lasting, outdoor grade performance.
ACM is made up of two thin aluminium sheets sandwiching a polyethylene core. ACM is available in a range of thicknesses – we typically use 4mm ACM as it is relatively rigid yet lightweight.
It is easy to drill holes in ACM for installation purposes.
Where your sign is to be installed to a post or where maximum strength is required, we recommend ACM over the less expensive Rigid PVC panel material option

What is Rigid PVC?

Rigid PVC is a widely used thermoplastic material, very commonly used for safety signs. It is a relatively affordable material with excellent chemical resistance properties.
It is not as durable as ACM but can nonetheless perform well, particularly where the sign is to be installed flat to a wall.

Are your signs reflective?

No – we can produce reflective signs but the process is quite expensive. If you particularly need reflective signs please send us a note – we are happy to discuss options.

Can I open a credit account?

For our online signage sales, we require payment at the time of order. If you are working on a large signage project or will be placing regular orders, please drop us a note to discuss. If you would like to pay on invoice rather than by credit card just let us know and we will arrange the paperwork for you.

How long does it take to ship my order?

We hold a lot of sign designs in stock, ready to go. For signs held in stock and for orders received prior to noon, your signs will normally ship same day. For other orders we normally ship on the following business day. If you have a deadline for delivery of your sign, please let us know.

How can I install my signs?

Our signs are easy to install. You can order them with holes drilled in the corners for cable tie or screw fixings. You can also order your signs with double sided tape if you are installing to a flat smooth surface. You can also use a building adhesive for your installation – this is particularly applicable when applying to rough surfaces.

What are your freight charges?

We ship throughout New Zealand for $6.90 inc gst. We offer free freight on orders over $100. Additional charges may apply for shipments to Waiheke and Stewart Islands.
Customers are also welcome to collect from our Christchurch workshop.

Do you have a showroom where we can buy signs

Yes – we have many signs on display in our showroom at 26 Moorhouse Avenue Christchurch. Please note not all our designs are on display – please call ahead if you would like to check on availability.

Can I have a GST invoice?

Yes – we will email you a Tax Invoice when we ship your goods. You will receive a receipt when you place your order online.

What are your site Terms and Conditions?

Terms and conditions are available at https://www.thesignmaker.co.nz/terms-and-conditions

What is your site Privacy Policy?

Our Privacy Policy is available at https://www.thesignmaker.co.nz/privacy-policy